Workers pay for CCMA services that were once free
The Commission for Conciliation, Mediation and Arbitration (CCMA) offices in Johannesburg and Benoni have stopped allowing walk-in cases. Workers are queueing outside for hours before being directed by officials to nearby internet cafes to complete their dispute referral process online. As a result, workers are paying up to R80 at the internet cafes for a service the CCMA used to offer for free.
Read more about this: https://www.groundup.org.za/article/workers-pay-ccma-services-were-free/